“An Introduction to Operations Management” by Wharton School of Business Mar 3 – Apr 25

This course will teach you how to analyze and improve business processes, be it in services or in manufacturing. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality.

Course Syllabus

The course is broken up into six modules:

  1. Introduction
  2. Process analysis
  3. Productivity
  4. Responsiveness
  5. Quality
  6. Product variety

There are two tracks in this course, an academic track and a practitioner track. For the academic track, the final grade is determined based on five homework assignments and a final exam. It is also possible to complete the course via a practitioner track, which requires the completion of a real world application project.

Course Format

The class will consist of lecture videos, which are between 7 and 12 minutes in length. Many of them contain 1-2 integrated quiz questions per video. There will also be standalone homeworks that are not part of video lectures. The course ends with a final exam. For the practitioner track, students need to complete a course project along the way which, in each week, applies the learnings from the modules to a real world problem.